Hi, I would like to auto-populate the summary field with a value of a customized field in the create issue screen. When creating an issue there is a custom drop down field which is required. The val...
Hi, is possible to show one or other fields depending on the group of the user?
Hi, I am trying building a test environment, importing a JIRA backup from the cloud. I am getting this error every time: *** There was a problem restoring ActiveObjects data for the <unknown pl...
How can I use Jira Software and Jira Core in parallel (we are a mixed team)? Is there something like a Jira Core Dashboard / Template we can use? Functionality of core is a subset to Jira Software...
TFS Synchronizer is configured with appropriate TFS details. Connection tested & it say's connected with showing last connection change set id. While viewing TFS Check-ins tab for history. ...
This question is in reference to Atlassian Documentation: How to unlock a Locked field Ask your question here...
Hello, I am using JIRA on cloud. My access URL is formatted like <company>.jira.com. However, we have robot like google which are crawling the site according to the c...
Hi, I have a small query. I have a post function script in a workflow transition according to which if that script executes successfully and an output is gained then transition from A->B goes thr...
Why we have different log files in Jira, what kind of logs each log file below captures? atlassian-jira.log atlassian-greenhopper.log atlassian-jira-http-access.log atla...
Hi All, This section of the Portfolio Documentation describes how to Share Portfolio Reports. However the Share button does not exist for us. Any ideas? We're on Portfolio Version 2.0.0 - wa...
How do i search for active users in JIRA?
I apologize if this is a simple task, but how do i setup a transition between two issues/ tasks so that the user who transitions the task has to assign it to a new person? I.e I transition it from W...
Hello, can someone please let me know what is maximum number of Tickets each projects can have for JIRA Service desk (Server not cloud)?
Why don't my highest ranking items rise to the top automatically? It looks like if there are no sub-tasks on my issue it moves the issue to the bottom of the board even if it is the top ranked story...
I need to be able to choose an assignee and show the tickets they logged time against between certain dates. I see created date and resolution date, but that's not what I need. Example, I...
I have a few dozen matters assigned to me, but want to view only the ones that are waiting on me to take an action. I don't want to see items that have been reassigned and are currently waiting...
If I use the uninstall script to uninstall JIRA 7.3.0 (server), can I then re-install 7.2.6?. We are having issue with our SSO Authentication supporting 7.3.0 and need to revert back to 7.2.6.
I added two custom fields to one of our field configurations: Start Date and Completed Date (both date pickers). When I edit an issue, those fields are automatically populated with today's date so wh...
Using JIRA Service Desk Cloud. After spending time to prepare a single customer portal, some QandA, etc. Create another customer, looks like I have to spend hours to configure the same and w...
We have purchase a license for JETI and installed it. I've followed the vendor's article for configuring an Email Help Desk, which includes a mail handler within the add-on that has a regular express...
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