Jira

My customers see the "Escalate" button on their tickets, how can I disable that and in which logic do customers scalate tickets themselves?   Help me disable that for customers, thanks.

• confluence
• escalation
• jira

Hi guys, I'm querying the REST API for feature groups data with the following URL:  http://work/jira/rest/api/2/search?maxResults=100&jql=project%3D%XXXXX%22+AND+issuetype%3D%22FeatureGro...

• jira

Hello, Within the JIRA tickets, there is a history that shows Story Point changes. I want to be able to query this data, so I don't have to go look through each ticket.  Is there a way to do t...

• jira
• jql
• query

We are trying to automate user creation. For that we create an specific user in 'jira-administrators' group. Let's call him user-creator. We create a linked application in order to be able to send...

• jira

...tarfield. I have added the public certs for confluence to the keystore  under <jira dir>/jre/lib/security/cacerts. I am able to list and see them. However, I am unable to reach the s...

• jira-software

I want to understand what versions of JIRA support the REST API version 2.

• jira

I am receiving the the following error: The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page.  When selecting Applications | Versi...

• jira-software

Scenario:  The scenario for this is a request comes in to the service desk and we want to then break it out as an issue(s) for one of the 2nd tier support groups which exist in a seperate JIRA ...

• jira
• jira-service-desk
• sla

Hey all,  we use the selfhosted JIRA Software Version 7.4.1 with the new kanplan function at the kanban boards.  Now, we have some request from our customer, that many users ignore s...

• backlog
• jira-software
• kanplan

Hello All,  Im not sure why im having so much problems with something so simple.  Im attempting to set a customfield and made sure the ID is correct and everything but its always returnin...

• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• scriptrunner

Using Github with JIRA Software 7.1.10 I'm currently observing the following problem: the Github account as well as the epositories are correctly linked and branches or commits are correctly shown in...

• dvcs
• github
• jira

I was wondering how I can register a Java method in JIRA so that the method is called while JIRA starts up to load some data from our database for another custom plugin. 

• jira

Hello everyone, We are using self-hosted JIRA in our company for over a year now, and since we made last update to version 7.3.3. I´m experiencing some serious issues (btw, we did migration to the n...

• error
• exception
• jira

Create project only Buisness type, no Software. I'm create Buisness project and change type to Software. Receive next errors:   Technical details Log's referral number: ee1da963-e19a-4f81-afd...

• jira-software

I have a Custom field called Parent Link and I would like to query all those tickets that do not have it filled  have it with a content like SAGA Currentluy I can write some JQL that return...

• jira
• jql

For our small team we tried a cloud-hosted Jira instance (hosted by Atlassian). Because we all liked it, we now installed a self-hosted version. The setup works, test emails were sent, everything s...

• administration
• jira-software
• login
• smtp

Hi All, I am trying to create a plugin which requires an event to be created.   We need this event in the notification schemes to configure notifications to users on an issue when this event i...

• app
• event
• jira

I have a custom field that is always shown, if it is empty it stated 'The issue has no <custom field>' Now I have created issues with the custom field and transitioned them from New all the ...

• custom-field
• jira
• transition

Im currently at a loose end with workflow transition buttons.  (Attachment1) (Attachment 2) In attachment1 you can see that a button is present entitled 'Selected for development'. ...

• jira
• transition
• workflow

Hi,   I have a web-item in section atl.jira.proj.config/projectgroup3 also I have a Servlet that implements my requirement. Now I need add in my velocity tag meta with the projectKey for ...

• app
• developer
• jira

Hello Team, Can we disable the username and Password from Login page from JIRA & Confluence because i have installed Google SSO for JIRA & WIKI applications. For Two Factor Authentication m...

• confluence
• jira

The jira application allows the use of keyboard shortcuts as well as mous inputs. If I however use one or the other a window pops up to allow the entry of the data. e.g. assign, comment etc. This ...

• jira

Hello, guys and girls!   I know about fuctional in JIRA: create issue by e-mail: https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html...

• jira

AUI Dropdown has a data-dropdown2-hide-location attribute which can be used to explicitly set where the drowdown is hidden. By default it is hidden in the original location. With inline dialog i...

• aui
• inline-dialog
• jira

Hi, I would like to know if it is possible to approve a change request in the follow manner: Change request raised email sent to approver group approver simply replies "Approved" via email emai...

• jira