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Jira
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I don't need Jira Service Desk - I'm just looking for a way to allow a few of our support staff to log bugs via our platform's back end dashboard. I'm thinking I could make them an email form, or ev...
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We are trying to link an existing Bamboo server to our Jira. We are able to ping the machine with Bamboo on it, but when we try to create the link from Jira, we receive the following error above. Wh...
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Hi. I'd like to be able to (easily) track and report new issues/bugs found during specific sprints. As of now, I'm doing this manually by looking at each issue's history. Thanks
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We have set up a SECURE_POP email handler in JIRA to process tickets sent via email. It successfully reads the emails, and creates tickets, but leaves the email behind in the inbox. This has the unf...
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I have created a Kanban board and the last column has been indicated "closed", but after the last day of the month, I want those tickets to be removed off my board. How do I indicate that...
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I'm trying to switch over to Jira and would like to know if it has some similar capabilities. I'm currently using an application that automatically creates tickets when licenses will expire. For exam...
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Recently, when we try to manually create an issue by clicking the "Create" button, it doesn't work. We don't know exactly when this started, but we know it's been in the past month or so. When we cl...
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Hello: I am getting this error message and none of the mails from the Outlook mailbox is getting imported into JIRA. Can you please assist
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JQL on a given date does not return the same number of issues as in the Burn-up chart (Sprint start)
We are executing the following query to obtain the issues pending at the beginning (2019-02-5) of the Sprint with ID: 1185 (Sprint 12): project = ATHP AND issuetype in (story, feature, task) AND Spr...
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Hi guys, In addition to the already existents "Details", "Description", "Issue Links", "Tempo" and "Activity" I would like to create a new one item. Thanks in advance, Pedro Suzuki
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I want to be able to display in the linked ticket section the tester assigned to each ticket. Currently I see the Ticket #, Subject, and the Status. I want to add the Tester name to the line&n...
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Two of my users should move the workflow status to forward and backward?
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Health check about collation led to: https://confluence.atlassian.com/jirakb/health-check-database-collation-790955315.html This does not state the required collation but leads to: https:/...
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How can this notification be disabled for good?
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Hey i am facing a probable permissions issue and i am just wondering a way around it. As it seems, linking issues does not seem to work the way i want it. here is the scenario: ProjectA has an issue...
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I need to manage my project sin Jira and have started a Jira project using the project management template. next gen with road map only available for Scrum and Kan ban?
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I want to group a structure using our "Install Date" field, but it does not show in the drop down values to select as an option to group by. Why is that? Is there a way for me to group by it? JI...
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Hello All, I have a problem I hope you can help with. After upgrading to Jira Core 8.0 and Service Desk 4.0, the create button at top of screen stopped working while in as an agent under \secure...
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How do you configure a notification scheme to send a message if an issue link is updated for a particular issue? On that note, is if you update an issue link for a particular issue, is that consider...
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I posted about this a couple months ago, but still haven't gotten it resolve. I can get to a "broken" site using http, so I know its working, but https has nothing. Configs and some logs are in the...
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I am looking to run .bat files which is on my local through Zephyr. I did not see any option in the Vortex to run it. Pls advise if it is possible. Thanks
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We currently have Crowd configured as our only user directory. We would like to enable in our Jira Service Desk the ability to allow email requests from anyone emailing to the helpdesk. Since our Cr...
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Hi All, Is it possible to enlarge the Edit screen? Thanks in Advance, Bunty
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I, as JIRA administrator, was asked to set up reminder emails if issues got one or else months old. How do I do it? Please help.
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I need to be able to enter each individual team member's capacity for each Sprint into JIRA. How do I do this and see capacity for each Sprint? Thanks.
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| June 23, 2025 8:35 AM PDT |