Hi there, I just created a Jira Service Desk and played with the demo project. I then created my own project and deleted the demo project. There are a few items showing up in my "Your work" screen f...
We were trying to migrate Jira to a new instance and a new DB (from postgresql to sqlserver). We followed the steps mentioned here https://confluence.atlassian.com/adminjiraserver072/migrating-jira-...
Hi folks, I'm looking to collect Story Points from all Epics and output their current progress. I'd like to do the following: For each epic a percent complete, calculated as: a) for those wit...
We are trying to use a control chart to monitor cycle time for all of our stories in our Scrum board however we noticed that for stories that remain "in Progress" for longer than 1 week, the co...
Jira is very slow, I can not find exact reason why it is slow. thread dump show a lot of http connections which is normal. How can I identify reason? I checked all performance related docs of atlassi...
Is it possible to add charts like number of bugs created, bugs fixed in the zephyr Test Summary page similar to the graphs for the test case created and executed instead of having to maintain a separ...
When we create an issue in Jira from our Zoho board in which we are integrated with, the creator of the issue is always our product owner/manager. How can we get it to be the actual support agent who...
Looked at this page - https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-development-fields-reference-973491363.html And interested in writing some JQL to parse code commits...
I have the exact same question as this one: https://community.atlassian.com/t5/Jira-questions/Custom-Fields-not-showing-on-Edit-screen/qaq-p/618768 And I see that even back in 2017, no one had ...
Hi, When I want to add text in the description field of an Jira ticket it is not responding. I have to refresh and then it comes back after closing the session. Any idea what is causing this? I am us...
Hello, can someone help me with Project Automation or just Automation plugin for Jira cloud (looks like this is no longer available in jira). I need to create a rule for a project that will do the fo...
Was there any solution for this? I am having same issues, I am the admin and unable to see the group under global permissions
I am trying to upload an Excel table to EAZY BI. I followed the tutorial, and I rows and columns. I see the values in Preview of Source data: But after I try to use it over a report,...
Dear Sir, Our customer has a problem with the system is running so slowly. Could you help to check why the system is being so laggy? SEN-16076590 https://zentalk.atlassian.net Thank you for your...
I want to use Email This Issue to create issues with different request type based on the appearance of certain keywords on the email subject. I set two if statements on the incoming mail han...
Hello. Currently in our company we are using JIRA Datacenter. :-) As any system of a company we need to have controlled what happens in that system. I've been going over all the informatio...
Hi All, I am working on a plugin and have a requirement to get all the fields in Create issue screen for specific Project and Issue Type using Jira SDK (java). Can someone guide me on this plea...
There used to be a "view issue" or "view this issue" button where I have highlighted below. Where did this button go? I need to be able to add other people to the ticket so that when I use "re...
Hello, I have to create a chart with 2 filters. (For example my tickets vs some one else's tickets in a single project) I see that there is a widget called "created and resolved" which has the cre...
I am trying to add a template to the comments field for select transitions, that can be edited by the user in the transition screen. I have tried the following with no success: I tried using Behavi...
I am the scrum master for multiple teams and I am finding that some jira issue tickets that are marked DONE in the status field still have "unresolved" in the resolution field and the resolved field ...
Hi, I am on JIRA version 6.4 i.e. cloud. We've been facing issues since yesterday while performing the following operations: Creating bugs Creating sub tickets Updating tickets Sorting a f...
I work for a SOX compliant company and we perform quarterly entitlement and access reviews, including our core instance of Jira Server which, unfortunately for us, has been deemed a "SOX-Supporting" ...
I am the ADMIN for our newly created JIRA site. I've created 2 projects, one a Classic sofware project and one New Gen project. I can delete tasks from the New Gen but not from Classic software. Why ...
Hi, I have Main Task which has few sub task. This has few Linked Task which are having few sub task as well. Now I have put an automation that when Main task is closed, check for Link...
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