Dear All, Got some odd behavior with statuses in the Done column on our team's Kanban board. Initially we only had one status in that column of 'Resolved' however we had need to add a new status cal...
As of today i can no longer change the order of items in my backlog, when i drag an item down it just snaps back to where it was. I've tried clearing my browser cache and tried 2 different browsers,...
Is it possible to change the filter (the JQL) being used in boards when clicking on the assignee avatars? Ideally I would like to change the JQL that's used to select issues based on the s...
So I am doing a defect matrix and here are some of the things I am trying to check. The ones that check for yes or no are passing, the ones with any other word come back as expecting three elements, ...
I have been trying to access the Outgoing Mail settings as a jira-administrators, but the page is blank. I can only enable/disable outgoing mail. There is only one user in the system-administrators g...
I found the old question from 2012 https://community.atlassian.com/t5/Jira-questions/Configuring-the-Default-Behavior-On-Comments/qaq-p/406131 is there any way to do this now?
Hi, I'm trying to sort my backlog by story points. I've created a JQL search and saved that as a quick filter in my backlog view. But the search is not behaving the same way in the search func...
Any recommendations on how to setup monitoring for long running JQL queries in Splunk?
hi, I tried to use the Automation plug in, to set the "Sprint" field with the active sprint. (version 7.1.3). I got this error: "No fields or field values to edit for issues (could be due to s...
I need a quick tutorial. I would prefer to talk with someone live on the phone. Can someone call me at 313.617.2266? I set up a number of To do's in my board. However, there a...
I want to be able to export ALL the data from an EPIC, including Zephyr Test data at the child issue level, from one Project instance to another. I've tried csv, Better Excel and JSON exports, but no...
Hello...am using Next Gen Cloud...and have added a custom person field (single name) that we then want to filter on. The filter will allow me to select the custom field, but will not fin...
Users are unable to open links to SharePoint files in our SPO. They are external guest users in our 365 tenant, and can open the links if we share directly with them outside of Jira. Thi...
Hi, I wrote a JQL formula that is supposed to not include issues with Resolutions Done but as you will see in the screenshots the search results also include them. Maybe I'm not considering or inclu...
Trying to pull a report from Epics with all issues linked to it, where a field is only populated in Epic. Want to see all issues linked to that epic, based on field value which is only on the Epic.
We know that life as a team member is demanding. You’re juggling a ton of commitments, you’re answering questions and you’re working with many stakeholders. We want to get you organised and give you ...
Which configurations (schemes, versions, components, etc) are shared versus unique when new projects are (1) created from template or (2) with a shared configuration? Who can change a Project Key, a...
Hey people, I'm a complete beginner with Jira Rest Api. I want to use the Cookie Auth with token and identify the user with the cookie so that the user has the possibility to do commands with his r...
Hey, I have two projects in my Jira Cloud. One is a regular project and I had no problem connecting GitHub to it. However, I also have a next-gen project and for some reason, I cannot connect G...
Hi everyone. I'm in a bit of a pickle here and I don't understand how the search query term works really. It's rather confusing. For example doing something like this: ...
Hi there! We are managing our users by API. I just tried to clean up dead entries and stuff to be clean between API and UI. But now I found out, that the list from API and the list under "Managed a...
One of the my friend is maintaining the entire process with a single account using lable for their team. What is the use full fledged use of labels?
Hey, My team and I are working both with a dashboard and a board. I have created a new issue but it appears only in the dashboard but not in the project's board. After trying to create a new ...
Directions for customizing boards in a classic business project say: Access board settings Go to your board, then select more (•••) > Board settings. On the Board se...
I'm having this issue, for some reason I can not get sub-tasks to appear on the Kanban board that was created. the Kanban board is set up already to display swimlanes by stories. As well sub-t...
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