Community resources
Community resources
Community resources
Jira
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These are the requirements: From a normal e-mail a ticket shall be result, that can be assigned and which process is visible. Possibility to set a hashtag, so that it can be easy to search for the ...
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When retrieving the Service Desk login page (e.g., https://jira.softwareplant.com/servicedesk/customer/portal/1/user/login), if 'Accept' header is not specified, the response contains 'Content-Type: ...
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How can we generate one report which group by the summary field of the ticket in the JIRA service de
How can we generate one report which group by the summary field of the ticket in the JIRA service desk data center instance?
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We have recently implemented a Jira SD instance. Our servicedesk does a lot of internal and external communication but most of the time this is internal to paste code, logs or similar stuff that is c...
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Usually, in complex search queries, they will disable the basic search option. However in those cases, Basic will appear as blurred. In my case, I can't see Basic search option at all.. I am search...
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Is the general page loading speed/latency better with the Standard Jira Cloud package, compared to free?
541 views 1 0 Deleted user June 12, 2020 -
We recently moved our JIRA use from the local copy to the cloud. We moved over the existing JIRA projects from our local version to the cloud with data export/import. We only wanted to move one of th...
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Hello everyone, I have joined an organization accidentally. Now I want to leave it by myself but cannot find any way except asking the admin to revoke my site access. Please advise. Thank you so mu...
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Hey Everyone, does anyone know how I can change the order of the highlighted fields in a column of a Kanban board? I want to have the field "to be called (round 2) directly below "to be call...
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Hi I need to Hide the Resolution (System Field) in Specific Transitions. For Example: My Work flow have steps like below Open >> In Progress >> In Review >> Close. ...
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Hi All, We have been keeping our logs in JIRA production starting from the date Nov 15, 2019 and the size of the Logs folder "opt/atlassian/jira/logs" is 25G. What we see is t...
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Hi, I have a question about an option that I have found in a dashboard ... but I do not know where I can configure it. In the Backlog view, I get it like this: But then not on other bo...
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I have created a JIRA project that can be accessed by anyone on the web. I have also assigned the permissions create and delete own attachments to any user on the web too. However, when trying to upl...
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What is the best workaround to reuse the JIRA project key? We are using Cloud Jira and have one existing classic project with, ley's say, key = "ABC". We already changed the key to "XYZ". Now, we ...
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This happens for 3 projects, once the ticket is put to Done column resolution is unresolved. How can I change it?
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Hi all, is there the possibility to add in the "list view" of JIRA tickets the column to see the name of the last user who wrote a comment? if yes, what is the correct field to ...
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I added this 1.condition.PP.*.* = false in order to disable Clone + and Clone ++ functions to a project as a customisation in the configure section of the plugin. But it doesn't work as it shou...
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Can you please confirm if there would be a reason why a client can only Export in CSV format in Jira
In jira, When we want to export issues we find different extensions: CSV, HTML, XML. But this is not the case for the client; He only find Export in CSV. i wish to know if there is a reason ? Thank...
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Hi I need to find out how a system communicates with jira, to be more clear, how can i send notifications to jira (say to update an issue status) without using emails. I am not sure if i have ...
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Hi, I need a code for Scriptrunner cloud that: Fill in the ticket priority automatically when it is created from Item Type x Impact. How can I create this code? Kind Regards
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Hi, We have created a new instance of confluence cloud to make some tests and we see differences between this one and our main one. The new one is better and seems to mix classic and next-gen featu...
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Hi, In my cumalative Flow Diagram my backlog is counted as status To Do issues, is that how it is suppose to be? I am using a Scrum board, and only 1 sprint active at th...
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Hi, I am using below python script to create an issue. new_issue = jira.create_issue(project='IN', summary ='test', description ='test1', issuetype={'name': 'Bug'}) I am getting below error....
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By today since 10 minutes ago cannot change the Ticket Status and assign and also sometime cannot open jira ticket
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Hello, friends! I would like to change the position of the buttons. More precisely, remove the button grouping. How can i do this?
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