I am trying to submit a Scriptrunner support ticket but they request us to give them our Jira Version. I have been trying to find the Cloud version of our Jira and I can't find it. I e...
How to set alerts for the the specific Kanban board ? I don’t seem to be getting any emails sent to me when I am making changes to issues there (adding comments, assigning it to someone, even assigni...
Looking for more detailed descriptions regarding the following Role types available in Jira.
We have users able to make Jira API calls off our network using API tokens (we're on a cloud instance) ... this has been raised as a security issue within the organization. I would like to understand...
...issing something? Here is the configuration directories === Directories configured === Directory ID: 10300 Name: internal Active: true Type: DELEGATING Created date: Tue Sep 1...
I have Jira Core software trial version and trying to install zephyr test management add on for 30 days free trial. Its showing as license applied and "Tests" tab is created on top too. But whenever ...
I've created a Team in Jira for our executive team. When I go to that team, I see that it is listed as "Open". When I hover over the "Open" text, it says "all teams are currently open, wh...
Using Jira cloud, I've added the correct confluence space under project settings. In an issue using the new issue layout, when I add a confluence link, it only shows ~10 of the last updated pag...
-Currently I am able to to create pie chart (by assignee) for the entire project but I can't create these pie charts for every story.
Dear All, I would like to call external rest api of azure devops from JIRA cloud.For example to create release from JIRA cloud workflow in azure devops I am trying to use scriptrunn...
We currently host JIRA internally on a cloud server. We are changing cloud service providers and I need to know how to transfer JIRA to the new server (I realize about redirecting the DNS), I n...
I created a Project Automation to send an email to the initiator when they open a ticket. I tested this via sending email to the service desk to open a ticket. Jira sent back two emails saying a new ...
This question may upset the Kanban purists, as our approach is a little unconventional but please bear with... I have a JIRA project that uses multiple statuses for In Progress (this is representati...
Hey there 👋 I currently use 2 JIRA boards to manage issues coming from our bug report made by CSM team (named "FL Loop") that we include in our "Product board" for development if issues reported ar...
Hello, I am currently trying to clean a long used Jira Cloud environnement and would like to delete unuseful issue type (for ex an issue type named 'service request' on our env.). I am follow...
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Hi, I configured a webhook from JIRA, then configured a SharePoint connector to display the JIRA webhook messages when new issues are created/edited/etc. Only I can see the messages, but no other ca...
Getting this error: An error occured during the import process. Import again with a different backup file or get in touch with our support team. Include the steps...
We created a backup from our JIRA Cloud instance, making sure that it was a backup created for JIRA Server, as that was the target restore platform. After restoring the backup on a new instance of J...
I'm developing a plugin which listens to issue (worklog) events and has a status ("success", "info", "error") after its handling of the event. I want this status to be communicated to the user as sim...
Hello! I tried to follow these instructions for locating our Server ID but I didn't see the System Info in our JIRA administration page. Is there another way to identify our Server ID?
We have tried various attempts to enable a disabled user. I am currently the Org Jira Admin and the option of enabling the user is not visible. Are there alternative instructions? How does a user b...
I am attempting to send an email upon resolution to an address listed in a custom field on the issue. I have tried using the field name as well as the field ID and both seem to be failin...
As a scrummaster, I'd like to setup a dashboard that tallies individual and team results for issues completed by issue type and resource. Any ideas where I can start?
Issues got vanished from the Sprint in the Easy Agile Program Board. No issues are present in the sprint. Please provide suggestions on how this can happen.
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