We have automated processes that we would like to automate further by allowing the process to send an email that will add a comment to an existing ticket and embed the attached file that was sent wit...
I would like to create some dashboards for Service Desk. I can see two templates. Are there any more templates that I can use?
Background: I started out with 9/10 active users. I tried inviting the 10th user and got an error message (see screenshot). I de-activated 1 user making it 8/10 active users and tried again. The same...
Immediately I apologize for my English. Due to my ignorance of Jira administration, I have created several products (sites). I don't know exactly how it is called correctly. As a result, I set up one...
Is there a way to copy or move stories and tasks from one user account to another?
We have a requirement about Issue Collector feature: if the user does not login into Jira with his/her jira account, we don't allow using Issue Collector to submit issue But now seems anyone could ...
I do have a custom field of SLA Date/Time and when trying to associate it to all my screens then it is only associated to 4999 screens only. Really appreciate if anyone can guide me how to associate ...
Hello, In the old markup syntax it was possible to imbed image attachments in ticket descriptions/comments using the following syntax: !image.jpg|thumbnail! You could also add a direct download li...
I'm new to the team and I was given access to Jira and link to team dashboard but can't see any of the graphs or links to each of the issues listed. Thanks
Hi All, I am unable to enable ROADMAP functionality in my Board settings, do you know why? Thank you, Ivette
I am trying to create a rule automation to send notification email to the users selected in a custom field in my issue called "Testing". I tried to use {{issue.Testing.emailAddress}} and I followed t...
Hi, I am working on an application which creates issues on jira. For this, I am using jira rest api.I am using javascript in the application. So, my question is this in what form, should I post the ...
We have a new user that we added to our JIRA workspace that cannot see certain projects despite being members of groups that allow access to those projects. This same user was also added as an admini...
How can I get "Comments" displayed in a Filter and get these exported in a CSV file?
For my next-gen project, using a requirement issue type, I've setup a few customer fields. That works fine within the issue, but I can't get those fields to show up in the navigator table...
Hello, thanks for your help in advance. I hope you can help me and I hope I am following the right site to report this problem that I am experiencing. Server A: Application (Jira and Bitbuket) on U...
Hi all, I was working on our configuration for Xray For Jira and wanted to know if it was possible to configure the test repository page to show the assignee of the test case on that reposit...
I have an old local Jira version 6.3.12, and I like to save one or a few of the projects there and move to our Jira cloud version, that already have some projects. Do i even need to bother, or is it...
Hey All, I have a query to find all issues which were transitioned from one status to other by an automation rule. Like project = ABC and statusCategoryChangedDate < startOfDay(-7) AND st...
When using the epic link JQL function, the board correctly filters the Epics I would like to see, however, the epics panel on the left hand side is visible, however there are no Epics listed. Which i...
Hi, Need inputs on the below use case, JIRA Workflow is , When the development is completed then the issue will be assigned to a Reviewer for code review and then will be assigned to QA for testing...
Something went wrong in jira cloud, so i cant create sowtware classic projects and i cant open boards and releases in sowtware projects that had been created earlier. I see the message, that page is ...
I'm using jira next-gen project and I have 1 subtask issue type in my project but when I need more subtask issue type I don't know how to create it, because when I create new issue it always adde...
I am currently restructuring a JIRA instance. There are 3 different issue security schemes. Problem is that they use they same descriptions for levels but the settings are different - which can lead ...
we are preparing for the new view which collectively as a team we dont like. However in the old version you could alter the order you saw comments. I prefer to read from the top most recent an...
| Subject | Author | Posted |
|---|---|---|
| 13 hours ago | ||
| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
| November 28, 2024 6:09 AM PST | ||
| November 28, 2024 2:07 AM PST |