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Solved:Completed sprints are showing in project backlog. How can I hide them, without deleting them?
We have a situation in our team-managed project board where suddenly, right after completing a sprint and starting a new one, all previously completed sprints in our project are showing up in the pro...
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Hi, I'm wondering if and how to create a drop down quick filter containing my customized labels. The purpose is to be able to mark and visualise specific labels in the backlog. Thx in advance! Phi...
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We did only rename the title, not the ticket short form. Can somebody help me out??
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Hello Community, I recently started implementing Jira Service Management (for Ticket Management) and Jira Work Management (Project Management) for our 15 headed Support Team which supp...
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Team, I have a requirement to configure a Kanban board with Nested Swimlanes. I have a Project team value and Assignee . I need a nested swimlane like below This first level ...
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Hi, I would like to add a text field like the Comment field (with formatting). Thanks.
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I have requested that invites are sent to one user's email addresses and the toast notifications suggest an invite has been sent but nothing has been received. Repeat invites have been requested a...
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I have searched here but I haven't found a clear reply to the following: We receive mails from customers and suppliers, none of whom are registered Jira Software users. Our as-is solution is to "s...
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I was trying out this API. OAuth 2 is used in our application. Request is failing with status code 403. We have all the scopes that API requires in our application too. Since that API can be acc...
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We have our Zendesk ticket system integrated with Jira software. It seems like a great way to send issues to our Dev Team and communicate back and forth between Jira and Zendesk. However, we are unab...
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Dear JIRA community Id like to be able to create a story based defect subtask issue type under Story issue type but also keep the standard subtask issue type for all other tasks team needs?&nb...
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When I want to do an import of a project configuration file (with project configurator) I am getting the message 'HTTP Error 413 request entity too large'. A couple of days ago, I didn't have a prob...
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Hello, I have same type of user and same group with my colleagues but I cannot add a new task. They can. I have an error: "You cannot create issues in this project." Any idea on t...
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All of our projects are set up to use the default notification schema and set to use the following email address: jira@<companyname>.atlassian.net This was working fine until last week wh...
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I notices that not all my tasks are listed in my project and I cannot find the missing tasks anylonger.
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Is there a way to hide the Global Settings in Tempo Cost Tracker? Ideally we only want Admins to be able to view/change them
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Hello team, I was wondering, I created a rule to automatically reply to tickets with a generic message like this one: Hello @{{issue.reporter.displayName} Hope you are having a good day....
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Hi, Our Jira datacenter intance (release 8.5.x) is connected to a PostGreSql 9.6 db. We plan to stop and start the db (required time < 10 seconds), do we have also to stop/start the Jira instanc...
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Hi all, again I have several problems with automation. Here is my case. So whenever the user creates the ticket from the Jira Service Desk, am cloning the ticket into another board (Let's say ...
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I have one story inside that has a custom field (database picker) called "Input" that is a dropdown with the value options being A, B, C.... N. When a customer is updating an issue(story) ...
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Why dont I have the option Manage add-ons (image 1) ? And when i want to enter through the url in order to configure the integration with test rail. I can look the follow error mess...
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Good day, everyone. I have issues with synchronization of comments in subtasks. Synchronization is done with the help of Automation Rules(JWT) plugin. For example, three subtasks are cre...
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In Jira project, we would like to attach blank documents at certain points in the workflow(s). When an issue of particular type transitions from "IN REVIEW" to "APPROVED," we want to attach t...
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Hi Team, Added TXT record in our domain on 02/25/2022, Tested to verify domain on 03/02/2022. Getting below message while verifying the domain The Domain could not be verified DNS c...
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Hello, I am trying to get my head around this. I am currently building a Jira board and in here we have multiple departments, each department with various managers and directors. I woul...
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