We would benifit greatly from an automation rule that we are struggling to create. The main issue we are facing is creating a Smart Variable which is based on a separate ticket then the one which tr...
Hi everyone, I am working on integration of JIRA/Confluence and Azure SSO, we setup the NGINX to route HTTP (Jira/Confluence, which means we don't enable the https connector in corresponding t...
email notifiacation is coming without any design suddenly in jira not sure why can anyone suggest me why
We are running a virtual machine with Jira, Jira serviceDesk, Bitbucket. All applications and databases are on one machine. We run the software now on a machine in a datacenter, we like to mov...
Hi Greetings, How to create automation rule for changing child's status based on parent's status. What I need with Example: If parent issue status (PROJ-69) reaches "Start Development", a...
Hi all, I'm trying to reach a list of user via Web API. My qoal is: Request list of users where the name matches for "Bob" or it is anything (2 different requests) Users should be real u...
My name is Matt, I'm a Product Manager on the Jira Work Management team. We are looking to have a few quick 30 minute conversations with users who are active in both Jira Software Cloud and Jira Wo...
Hello! Please can you help set up a project? The project should contain at least 2 user-defined automatisms and 2 user-defined SLAs Thanks!
Hey Our watchers are not working for some of the users they can't add watchers. Thanks
Is an inactive user someone who has access to Jira but never logged in during a given time period. What does ACTIVE = FALSE mean in users list returned by users API in Jira? Also, what is the ...
Hi Team, I have migrated the Jira Software Version 7.4.5 from Centos 7 server hosted in our Datacenter to the AWS cloud using "Application Migration Service". The migration was completed and the web...
Hello all, I tried in my project to work using Release fix versions but unfortunately, "Fix versions" cannot be seen in any issue type cards or pages, also not seen while creating new issue, a...
Need to limit a set of priorities for a project. not able to do that. can someone help?
I have a task with 5 linked issues. And I want to sum up these 5 linked issues's story point to story by automation. Is anyone who could help me to set that by automation?
During primary mail address change, Atlassian created duplicate account, that duplicate is now managed by organization, and the original one isn't. How can I get the original one to be managed again?...
Need help in how to create an automation rule for Jira Service management when an email comes starts with a particular text in the body of email (not on the subject) Example: if email starts ...
The Assign from field post function is not available in Jira cloud. Kindly let us know how to configure this in cloud using Scriptrunner. The main intention of this post function is to assign an iss...
Hi handsomes and beauties, There are two issues I created by clicking the "Create" button (see pic.1 A). Then the issues are displayed in "My open issues" sheet (see pic.2) but not in "Board" ...
Hello. Not a trivial problem at all, maybe someone had a similar experience or there are thoughts where to dig. There is Bitbucekt DC and Bamboo Server - living on different nodes. Bitbucket, althou...
Hi, If I type /jira create myself in a slack channel, a jira new issue window pops up. And I have a slackbot (hubot) in a slack channel post message /jira create but the jira new issue wi...
How to pull a report that shows the turn around time/ lead time for quests ?
Here is my use case. I have to create multiple tasks under a single user story (SMGP-1000) on the 3rd of every month. These tasks are tracked for various purposes. Now, I am able to create multiple ...
I've setup a few quick filters in my project and I can confirm that they appear as buttons on my board. However, these buttons are not visible for any other project member, not even for users who are...
Hi, I'm trying to prevent sub-tasks from transitioning to "Selected for Work" if the parent task is not "In Progress". So, I chose the tool "Parent Status Validator" for my sub-tasks workflow as belo...
Hello Again, I am new in JIRA and I have some concerns about our DONE and Ready for Release status that were carried over from spring to sprint. I also read some questions that were raised before ho...
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