A parent task shows a numbered list of all sub-tasks connected to it in the body of the ticket. Normally, the sub-tasks are shown in the order in which they were added to the parent regardless of any...
When creating a ticket, the Issue Type field appears for both our internal team, and our external portal users to choose. Once the ticket has been created however, the details for this field ap...
Two days ago my team could successfully @mention other users. Suddenly, it stopped working (except for admins). When a user enters "@" they are not presented with a list of users, nor can they t...
We are currently running JIRA Server v7.2.9 (along with Fisheye 4.4 and ConnectAll 2.10). Would we be able to upgrade our JIRA Server software directly from 7.2.9 to the latest v9.3... OR.. wou...
How do I copy the subtask parent id to a custom text field in the subtask using script runner
Hi All, I am trying to clone just the project settings using RESTful API's to another project, does anyone have experience in doing that or any pointers to do the same? Thank you
In the Time in Status app I can create groups of status and see them in the Table option, but when I switch to Chart I can´t see them grouped, I still see every single status
Hi Any one, I would like to sumup of child's remaining story points to epic remaining story point, but failed to implement, could you pls help me out of this? please find my try on below scr...
Is there a way that our clients can download their issues into Excel from the client portal? Clients have asked and I check the wen and it seems you have to buy a widget from a 3rd party to be able t...
Hi Team, Below requirement in JIRA SERVER. I have a multi user picker custom field like "Viewers". When I add the users in the "Viewers" field in the create and edit issue, people in this field ar...
I'm working on automating start dates for subtasks and no matter what smart key or date I use (see examples below), when I create the issue, the subtask's start date remains blank. Full auto...
Hi, I'm working on creating a custom email that "partially" works. I've managed to get the condition working properly but I'm hitting a problem with the email template format. There are a few key th...
Hey all, I've been wracking my brain trying to reference these within the body of the email but they keep coming up blank. I am using the following smart values but nothing seems to work: Hel...
I am unable to add a dropdown to the Epic link under custom fields. It is showing me the picture below stating that Jira has locked this solution.
Hello, We have a query regarding the Issue Link Types "Child of (BP)" and "Parent of (BP)". We use a specific issue type (Called "Phase") and another issue type ("Customer Milestone") that we...
Hi, I was wondering if it's possible to set up a filter which returns the ID of the Parent Jira based on the status of a sub task. So for example if the Sub Task Status = InProgress then then Parent...
How do I add an additional person as a co owner on a ticket?
Hello, I am trying to test out automation that uses the condition of whether the the Initiator is in Request Participants OR if the Initiator is the Reporter So one would think this would do the tr...
I would like to prevent comments from collapsing in Jira 9.x I have seen posts saying that setting jira.comment.collapsing.minimum.hidden to 0 in Jira advanced settings would provide the results I...
Dear All, I have a task in structure. I have listed out for a quarterly planning all the involved epics in a structure. What I need to see is, whether the scope of an epic has changed during t...
Hi, Does anyone know how I can obtain the current mapping fields or show additional custom fields in Bamboo for example? Field Name Type Description Field Value Which fields are mapped automati...
I am trying to achieve the following: I would like to have a button that when I click it, I can enter a date an all tickets from the backlog for which a customer field (LastCommitDate) are added t...
Dear Team, Under Epic we have Task and Story, when task under sub-task transition then create sub-task under Story with automation. Please kindly help here. Thanks S...
Noob mistake - started a Project with the incorrect Type (i.e. Software vs Design) and begin populating issues/tasks... Is there a quick way to change the Type after creating a Project or do I ...
We want to track our non-conformities in our company different compared to the regular development issues. For this we've created a NC Epic with its own workflow. But now we would like to be able to ...
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