Hello, We have a hotline team using our Jira. They need to display their customers phone numbers in their profile hover ( as in the screeshot attached). These users are not jira adm...
Hey everyone, we've recently run into issue with our weekly automation which assigns weekly duties within the team. So we have a setup in which there are 4 tasks created each week as a procedu...
Board in jira is not visivle properly
Hi Team, Do we have any way to fix links in Issue linking post migration? SAARTD project is migrated to another instance Project SAART The Migration has happened some how by a person who has left ...
как это побороть ? подскажите пожалуйста ?
Hello, I'm trying to move some tickets to a new project but the MOVE TO is greyed out - all the other options are there. Any ideas what permission I'm missing? Its a team managed project. Th...
When we can run the smart commit and under that issue when we comment anything, its can comment twice automatically after few minutes. (Comments repetition) How to solve this issue. e...
Is there any REST API or Java API through which I can get a user's security schemes or security levels? I want to know to what security level or security scheme the user is added.
hello team, im looking for a way to change the status of a JSM ticket once the linked Dev project ticket resolution is changed to a certain value. Exemple: Change the status of the JSM-001 ticket t...
I am working at atlaassian partner and currently studying to get ACP-120 Cloud certification. For the preparation I am doing the Jira Administration Part 1 : Atlassian. I don't have access to the l...
Hi. Jira doesn't allow me to type my password on Chrome. It works on Edge and Incognito mode on Chrome, I have already cleared the cookies for atlassian but it still doens't work. ...
Hi! How I can find tickets, which are assigned to inactive user? I know the name, but filter search cannot find this name anymore. I need to find all the tickets of this inactive user.
When a user blocks all cookies in their browser (I am using Chrome), they cannot log in to the Jira software. "Something went wrong while attempting to validate your credentials," says the validation...
Hi, In our JIRA environments we have two projects which seems to be linked to each other somehow. When opening one of the two projects, the other project always appears in the left menu side b...
Hi, A resource has workload plan with 8 hours and he is assigned to a task (no subtasks) that has 20 hours original estimate. We have indicated 4 hour/day in Time Tracking configuration of Jir...
Is it possible in a standard way to link Jira and Confluence to Microsoft's One Drive. Or is an addon always needed for this
Hi all, I tried to find the answer in the community but it seems this has not been asked until now. We do have several object types in our Insight and many of them might have an attribute, which ne...
I'm trying to Clone tasks with smart Checklist and change the checklist status from DONE to TODO. I use "Deep Clone" Application to clone checklist , but the status of Checklist does not...
Hai, I am new to Jira I am trying to create an automation rule that lets me copy an epic issue key number and story summary for example, epic issue key = NCP-7 & epic summary = it's pro...
Any Plugin is available for this
Hi Team, There is one request from our customer that he want us to change the present external link of issue link to new link for around 1000+ tickets. So, is it possible to change the issue link by...
Hi Support when i create Email channels from Projece email request setting , i got error as pic Here's the error we received: "AUTHENTICATE failed." I test mail sending out...
buon giorno, chiedo un suggerimento per l'utilizzo. nel team abbiamo risorse che gestiscono l'assistenza su dei nostri servizi. è fattibile avere nel task o sottotask lo storico delle mail inviate...
When trying to update tickets through iOS app, I receive error “please document what information is missing from the ticket” when changing to a status that requires a comment. The comment box will no...
We are implementing integration with BMC Remedy. Remedy has an OOTB feature which sends a comment to Jira every time an update is sent from Jira. Example: when Summary is updated in Jira and ...
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