The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
not install service desk
Hyun Seok Lee
June 9, 2020 edited
not install service desk
my jira software version 8.5.4
add install service desk 4.5.4
but not install service desk
following error
0/ [bootstrap.lifecycle.server.ServerPluginLifeCycle] '1.2.6.1' version of Service Desk cannot be upgraded to '4.5.4-REL-0028'. Upgrade to '3.0.0' <= <version> < '3.2.0' first.
Jira Service Desk Error: cacheLoader returned null for key 'SD_REQTYPE'
service desk has never been installed.
how to install service desk
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
SERVERVERSION
8.5.4Community showcase
Atlassian Community Events
Copyright © 2026 Atlassian