import child task in jira cloud of already uploaded parent

[fabioabba]

hello,

 i'm using the import with csv method to buld import new tasks in my project.

I would like to set the parent-child relation already during the import, so I'm using a field "Parent". 

I want to "attach" as child the new tasks to an already present task (an epic in my case)

I tried to set it with the number of parent or the projectName-number (eg. MYSW-123) but I receive a warning during the import

WARN - Unable to retrieve issue key for parent : MYSW-123 

 how should i setup this field?

thanks for your help

[John Funk]

Hi @fabioabba  - Welcome to the Atlassian Community!

While the other link was mostly about sub-tasks and their parent, there are ongoing problems with importing work items linked to Epics. Here is the open JAC ticket that you can vote for and follow. 

https://jira.atlassian.com/browse/JRACLOUD-92272

My experience is that sometimes you can do the import and get it to work using the Settings > System > External System Import. Other times it won't work. But it sometimes works if you do the import through the project itself. I would say try both and see if you can get one to work. 

[Arkadiusz Wroblewski]

@John Funk I have same Experience, sometimes you can Rely on Import that it go stable, sometimes not.

[fabioabba]

voted, stil seems a big bug that needs fixing!

[Arkadiusz Wroblewski]

Hello and Welcome @fabioabba 

There was in the Past similiar Topic and @John Funk   already provided Answer there.

https://community.atlassian.com/forums/Jira-questions/How-to-import-sub-task-in-csv-to-existing-parents-in-jira/qaq-p/2744527 

[fabioabba]

checked and it does not work, as stated in my original post