how to extract a field in jira

[Sunil P]

I have a field called Severity which shows up in the Navigation screen, but when I take a export of all fields, the field Severity is not exported to excel. Can someone help to how this field can be there in the extract.

[Midori]

Use the Better Excel Plugin with the "All fields" export type.

You have not mentioned what is the custom field type of your Severity field, but this add-on supports all built-in custom field types plus many others implemented by add-ons, so this will probably work.

[Sunil P]

Its a custom field

[Steven F Behnke]

What sort of field is the Severity field? It's not included by default in JIRA so it must be a custom field or add-on field.

[Udo Brand]

Exported all Fieds, you mean export via a search filter? Then I guess your field severity has probably a context on project or issue type. But your filter has no clause on the context. So add to your JQL "project = <ContextProject>" or "issueType =<ContextIssueType>".

Then you should be able to export the field.