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how can i revert my billing plan with previous billing plan

Bhairav Patil
Bhairav Patil
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May 15, 2016

I have plan with 10 users . for testing purposes i added more 2 users. again deactivated that extra 2 user. can i get my extra cost revert back on my account. Please revert my extra 50$ on my accounts.

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Robert Massaioli (Atlassian)
Robert Massaioli (Atlassian)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2016

Raise a request on support.atlassian.com

But, if you have not been charged yet then you will automatically be dropped down a tier if you don't have the usage levels to justify that tier.

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