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customise customer portal "Select a system (optional)"

customise customer portal "Select a system (optional)"

Hello,

how can I customize the values for drop down field "Select a system (optional)" in customer Portal by open a new request.

service-desk-001.jpg

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1 vote

That looks like it has been set up as a plain text field, rather than a select list. You should be able to configure it in the project -> portal settings, but I suspect you'll probably want a different field, one with a list of systems in it.

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I want to customize the drop down list with own values

this are the default values

service-desk-002.jpg

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Ok, you will need to talk to your administrators to get that updated.

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Hi Nic,

I´m Administrator as well the Question is where i can edit it.

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Admin -> custom fields

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I'm unable to see that in custom fields or field configurations.

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It's Components field

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