customer external access

[Desiree Mohlapi]

i am running a Virtual Machine on the cloud environment and have installed Service Desk on that machine, now i want to give access to the external customer and on a different network. 

[Nic Brough -Adaptavist-]

Your external users should visit the space on the url you set up for it.  You will need to give them accounts or allow them to sign up for themselves.