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Why is the custom filters option not in my team managed project settings?

CodingCam
Contributor
July 17, 2024

Hi Everyone,

I'm following this article:

https://community.atlassian.com/t5/Jira-articles/Find-issues-faster-in-your-team-managed-board-and-backlog/ba-p/1973243

and the first step:

`In your team-managed project, go to Project settings > Board > Custom filters`

There is not board option or custom filters option:

Screenshot 2024-07-18 102810.png

Any ideas on why i'm not seeing this? I'm an admin.

Thanks!

 

2 answers

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1 vote
Answer accepted
Annie@DevSamurai
Atlassian Partner
July 17, 2024

Hi @CodingCam

The guideline from the article above was implemented in Software projects. But it seems like your project is Jira Work Management. To add custom filters in JWM, you can follow these steps:

  1. Choose your project
  2. Click on "Issues" in the navigation
  3. Custom JQL settings and save the view

    Screenshot 2024-07-18 at 10.54.45.png

I hope this may help

1 vote
Y Dang_Candylio
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 17, 2024

Hi @CodingCam

The board settings option is not available on template Work management projects. The article you mentioned above they using template Software development.

However, you can perform various actions on the board in the project you are using. If you want to create another board in Jira Work Management project. Here is an article that will help guide you in how to do that: Creating a Second Agile Board for Team-Managed or JIra Work Management Projects

Or you can read these document to go through it for operations you wish to perform: Monitor your work with the board

I hope this helps!

Y Dang

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