Where do I receive the notifications of the articles likes I get in the customer portal
I'm currently posting some confluence articles in the jira customer portal, but I don't know where are the notifications of the likes in these articles going to.
As an exemple I attached a pic showing where's the like(and dislike) buttons(ignore the language):
1 answer
1 accepted
Walter Buggenhout
Community Champion
Hi @João Vitor,
These are recorded in the Reports section of your service desk. More specifically in the Requests Deflected report:
Article views is the number of times an article was shown in the portal. Requests deflected is the number of times a user clicked the "Yes" button to state the article was helpful.
By clicking the numbers, you can see which article was shown and/or liked.
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