Goal:
My company is stuck using JSM (data center) for software development. It appears as though the Incident issue type behaves like an Epic.
SAME BEHAVIOR:
MISSING BEHAVIOR:
Is this functionality by design? A bug? A setting?
As to re-naming everything that says Incident to Epic, thus far we can only figure out how to change the issue type name, but not all of the fields.
Help =)
@Pablo Vergara thank you for the response =).
It turned out to be a User Group error, causing none of the Jira settings were available to Data Center users.
Hi @April_Delay
Welcome to the Atlassian Community forums.
Suppose my understanding of the challenge is correct. In that case, you can remediate the behavior using a Jira feature called Advanced Roadmaps to establish the proper relationship between parent and child issue types before making the appropriate issue fields visible.
- View on the "Incident" side:
- View on the "child" (story) side:
Basic instructions to achieve this are below:
I hope this helps you in some way!
- Pablo Vergara / ServiceRocket SSE
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