User B is added to watchers when User A creates an issue

[Leandro Gomes]

Hello Team! I've facing an very strange situation on 2 users of my organization.

I have one specific user that adds another user to watcher list of every single issue this user reports. When user A creates an issue, user B is added as watcher of that issue and i can't figure out why this is happening.

I don't have any automation for watchers in my projects and i'm pretty sure that user A doesn't uses watcher functions. And the fact of watchers function doesn't show up in any logs doesn't help me figure out whats happening.

Can you guys please have me an light in this problems?

Thanks!

[John Funk]

Hi Leandro,

The first places I would check would be the Create transition in the Workflow for that project to see if there is a post-function adding the watcher.

Next would be to look at the History of the issue to see if the field is getting updated after it is created. If not, then it is definitely being populated during the create of the issue. 

[Leandro Gomes]

Hi John!

Thanks for the reply!

I've checked the Workflow post-functions and can't find nothing that could be adding the watcher. I've have some suspicious that it could be added by our python automation for some support tickets, but i have some cases that the watcher is added before our automation got it.

The watcher field is not logged into issue history :/

[Leandro Gomes]

Also, i've make an login as user to create a test issue. And this do not happens

[John Funk]

Probably worth opening a support ticket to get Atlassian's help:

https://support.atlassian.com/contact/#/

[Leandro Gomes]

Thanks John!

I'll do that! :D