Unlock Team Field_ Jira Cloud_Impossible

[Philippe ANTON]

Hi,

I use Jira Cloud (not server) and i do not know how to activate the custom field "TEAM"

It indicates that it is locked.

I need to use this filter in my tickets (story/issues/bug..) for tracking remediation by expert team.

How to do that please ?

Thank you i advance for your return.

[Alexey Matveev · Accepted solution]

Hello,

You still can filter on locked fields. What is the error you have?

[Philippe ANTON]

Hi,

I have this message.

And i have also this message.

"Portfolio for Jira must be licensed for the team field to be available"

Thank you for your return

[Philippe ANTON]

Here an other screen 

[Alexey Matveev]

The Team field is from the Portfolio app, you need to provide a valid license for Portfolio

[Philippe ANTON]

Hi,

Thank you.

Where do i find my licence number and how to activate it ?

[Alexey Matveev]

You need to go to Atlassian Marketplace and push try for free button:

https://marketplace.atlassian.com/apps/1212136/portfolio-for-jira?hosting=cloud&tab=overview

[Philippe ANTON]

Hi Alexey,

Thank you very much, now it's okay!

[Philippe ANTON]

Hi,

I have this message.

Thank you for your return

[Philippe ANTON]

And i have also this message.

"Portfolio for Jira must be licensed for the team field to be available"