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Unable to view work items

Charvin Kale Peñaverde
August 6, 2026

Is anyone else experiencing the same issue? It says that 

"We couldn't connect to that work item."Screenshot 2026-08-07 090351.png

1 answer

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4 votes
Answer accepted
Trudy P Claspill
Community Champion
August 6, 2026

Hello @Charvin Kale Peñaverde 

When you reported this problem there was an incident occurring on Jira Cloud. You can see the details here:

https://jira-software.status.atlassian.com/incidents/r2dllgb24x2h

The issue was resolved at 01:46 UTC.

When multiple reports of the same type of issue are being posted at about the same time in the Community, or you think you are having a system wide issue, it is always a good idea to check Atlassian's Status Page for active incidents.

https://status.atlassian.com

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