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Unable to view Portal Settings

Steve
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2019

I've just added Jira Service Desk to my package however I am unable to follow any of these instructions. https://confluence.atlassian.com/servicedeskcloud/configuring-the-customer-portal-732528918.html

 

Any advice would be great :) 

 

Thank you

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2019

Hi Steven,

Welcome to Atlassian Community!
After you create a service desk project, you will access this page to click on "Channels". Then you can access the customer portal to customize it:

Screenshot 2019-05-06_10-43-29.png

If you face any issue, please let us know.

Regards,
Angélica

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