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Unable to access Jira

Arshad mohammed
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April 12, 2025

Unable to access project in Jira


2 answers

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2 votes
Jack Brickey
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April 12, 2025

Hi @Arshad mohammed , it could be that you do not have browse permissions. Have you spoken to the project administrator?

Victor Law - Ricksoft
Community Champion
April 13, 2025

Hi @Arshad mohammed

As @Jack Brickey suggests, please get in touch with your organization's Jira administrator or project administrator to request access to the relevant project.

Atlassian community does not have the authority to grant access to your company's Jira.

 

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2025

hello,

Welcome to community :) 

Could you please help with below

- are you uanble to access all the projects in jira or a particular project ?

The reasons could be as below 

- either the jira product would be deactivated or you don't have jira product acecss for your account or you dont have the browse permission for all the projects or the project 

Could you please let us know a screenshot of the error that you get 

Thank You,

Prachi

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