To show custom field at issue details view. Next-Gen project. Jira Cloud

[Дятченко Александр]

I need to edit custom fields at transitions between certain Issue Statuses. I realized it by Automation Rule. But these edited custom fields (eg. custom field Developer) is not showed at Issue Details View.

Custom field that have been edited by automation rule isn't showed at Details View. But I can't provide aautomation rule access to editing the custom field that created at Configure Issue Details View window.

How can I realize the showing custom fields changes at Issue Details View

[John Funk]

Hi @Дятченко Александр  - Welcome to the Atlassian Community!

See if this previous post helps you:

https://community.atlassian.com/t5/Jira-Questions/custom-field-for-new-JIRA-next-gen-project-does-not-show-on-form/qaq-p/1167332

There is also more information here:

https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-next-gen-projects/

[Дятченко Александр]

Hi, John! Thanks for your answer!

And one more question. Is ability to edit custom fields, that shown at issue details, by automation rule in Next-gen project? I need to edit custom fields when issue moves to next status and watch edited fields at issue details

[John Funk]

Yes, you should be able to use automation rules against the custom field in Next-gen projects. 

[Дятченко Александр]

Yeah, but how to display edited custom field at Issue Details? There is no this custom fields, that globally created and can be edited by automation rule, at the list of fields to display at Issue Details

[John Funk]

You have to create each custom field against the Next-gen project where you want it to appear. You cannot use globally created custom fields with Next-gen projects. 

[Дятченко Александр]

And is the ability to use content custom-fields, created in Next-Gen, in automation rule?

[John Funk]

Yes, you can use the fields create in the Next-gen project in Automation Rules  :-)