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custom field for new JIRA next-gen project does not show on form

John Robinson
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August 30, 2019

I've created a new JIRA next-gen project and added a custom checkbox field to the bug issue type.  When creating a new issue if I do not check one of these checkboxes, the new custom field will not show up at all, even for the detailed view of this issue.  Is there a way to fix this?  Note that screen/issue schemas are not available for the new next-gen projects.

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2019

Hi John,

Welcome to Atlassian Community!
When we create a field on a next-gen project and we need it to be visible even when it's empty, we need to add it on the "Context field" area.
If we add it on the "Hide fields", if the field is empty it will show under the "Show more" when we view the ticket.

Regards,
Angélica

John Robinson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 3, 2019

Thanks Angélica!

Like Angélica Luz likes this

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