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Timeline not working after Jira Cloud update

Gerald Gleason
December 18, 2025

Apparently there was a Jira Cloud update that affects the Timeline screen and now all our company managed projects show "Update this projects settings to use the timeline" but having issues getting it to work.

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Gerald Gleason
December 18, 2025

Got it working

Go to fields configurations and find the system field Start Date [cf10015] and Due Date [duedate] and assign them to the screen of the project

John Funk
Community Champion
December 18, 2025

Thanks for sticking with that and posting the solution. 

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John Funk
Community Champion
December 18, 2025

Hi Gerald,

Take a look at this article and see if it helps any. You might even want to add a comment for Amy. 

https://community.atlassian.com/forums/Jira-articles/Notice-the-new-Jira-Business-timeline/ba-p/3165442

 

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