The new layout is useless on a laptop. Can we have the one that works back?

[Lindsay Filz]

When I click on a Jira link, I want to see THAT Jira link.  Not all the other Jiras that I'm not working on.  

The new format is useless.  

I loved the old format, and I don't appreciate it being changed without notice or consent.

[Bill Sheboy]

Hi @Lindsay Filz 

Yes, and...to the information from @Hamza Chundrigar and @Julia Foden about this unhelpful UX change:

Here is the release note item for the change, and I recommend periodically checking both it and that community article mentioned by Julia to learn if Atlassian either rolls back the change or adds a setting to disable it:

https://community.atlassian.com/release-notes/2LMvn2jpRqZEy05mI4i9Ho

Adding the disclaimer: I am just another customer and do not work for Atlassian or any marketplace vendor.

Kind regards,
Bill

[Julia Foden]

@Lindsay Filz this is a new feature that Atlassian are rolling out. It is very unpopular. See Preview Panels will soon replace the detail view in Jira’s Global Search and List views 

[Hamza Chundrigar]

Hey @Lindsay Filz

Welcome to the Atlassian community!

A lot of people loved the older UI, so you're not alone there haha. You can still get to a single work item view instead of staying in the list or side-panel experience if that is what you mean.

If Jira opens the work item in a side panel or preview panel:

1. Open the work item from the link.
2. Look at the top-right of the panel.
3. Select Full screen or Open in new tab
4. You should then see that one work item by itself, instead of the surrounding list or other work items.

If you’re in All work or search results, I believe the new experience is list-first. Selecting a work item opens a preview panel, and Atlassian says that preview panel is replacing the old detail view toggle in global search and list views. The panel can be resized too.

[Lindsay Filz]

It can't be resized past halfway and if I use the only button I have to open in a new tab, I have no way to get back to the rest of the list when I'm done.

So now I have to have two tabs...the one that has the room for me to see all the fields on the Jira that I'm working on, and its little emotional support tab friend because the new tab that I've opened...

1. Doesn't have a link back to my list
2. Doesn't know what the browser back button means because it's a new tab.

I'm working 7 or 8 Jiras at any given time with separate github branches for each.  Having that focus is important because they're all in the same repository and I don't want to contaminate the code.  Also, again, laptop.  Space is limited as it is.

If I type the Jira number directly in the search box, it pulls the Jira up on a full screen and I can go back, but the point of a list is that you don't have to memorize your Jira numbers!  

Just take the feedback you've clearly been given, stop laughing at the users who you've upset ("haha," really?) and give us back the thing that worked until it suddenly didn't because an intern got bored and y'all needed to find something for them to do to keep them out of trouble.

Thanks!

[Hamza Chundrigar]

I know you're probably new here, but I don't work for Atlassian. Most people answering questions in here do not either. We're just users who like the product enough to help other users for free, on our own time. So "take the feedback you've clearly been given" and "give us back the thing that worked" is pretty misplaced.

And "haha, really?" Yeah, really. It meant you're not alone, because many people miss the old UI.

If you'd rather keep your hands off the mouse, which, juggling 7 or 8 branches, you probably would, press Cmd+K, or Ctrl+K on Windows. Type a slash, then a couple words from the title, then Enter. It drops you straight onto that item. It searches by title or key, so again, no numbers to memorize. And once an item is open, tap the period key for its actions menu. Change status, reassign, link, add a child, all without clicking around the screen.

Your post said you click a work item link and want to land on that full work item. Here's how to get exactly that, with a working back button and no second tab:

• Turn off the split view. Top right of "All work," next to Share, there are two layout icons: a table/list view and a split/preview view (the highlighted one). Click the table/list icon. Now click the work item's key. The full work item opens in the same tab, and the back button on the top left takes you straight back to your list. No second tab needed.

If you'd rather keep your hands off the mouse, which, juggling 7 or 8 branches, you probably would, press Cmd+K, or Ctrl+K on Windows. Press "." then a slash, then a couple words from the title of what you wanna work on, then Enter. It drops you straight onto that item. It searches by title or key, so again, no numbers to memorize. And once an item is open, tap the period key for its actions menu. Change status, reassign, link, add a child, etc, all without clicking around the screen.

P.S. For the record, I like the old UI too (though I've become accustomed to the new one by now.). Usually I just take it up with Atlassian instead of the person who answered my question.

Good luck