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The administrator has left the company.

Fitoussi Matthieu
January 21, 2026

I'm using Jira. The administrator has left the company. We're blocked from appointing a new administrator because we don't have the necessary permissions. I can't contact support because it says only administrators can ask technical questions. What should I do?

2 answers

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Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2026

hello @Fitoussi Matthieu ,

Good day! Looks like this is a duplicate post. Since your query is handled here: https://community.atlassian.com/forums/Jira-questions/Change-of-administrator/qaq-p/3179018 I will mark this post as resolved.

Thank you

0 votes
Nikola Perisic
Community Champion
January 21, 2026

Hello @Fitoussi Matthieu 

I've requested assistance from Atlassian support engineer and they should be in contact with you within 2 business days.

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