Change of administrator

[Fitoussi Matthieu]

Our administrator has left the company and is no longer in contact with us. Our CEO wants to change the administrator's name but cannot because they lack the necessary permissions. What can we do? Can you help us?

[Nikola Perisic]

Hello @Fitoussi Matthieu 

Your best option is to make a support ticket. Similar case could be found here: https://community.atlassian.com/forums/Jira-questions/Change-administrator/qaq-p/2223411

Since you are on free tier, I will request assistance from Atlassian support engineer and they should reach out to you in 2 business days.

[Fitoussi Matthieu]

thank you

[Shalini Pradhan]

Hello @Fitoussi Matthieu ,

Good day! Welcome to Atlassian Community :)

Please share your cloud site URL so that we can create a ticket on your behalf.

Thank you

[Fitoussi Matthieu]

mediasflow.atlassian.net

[Shalini Pradhan]

Hello @Fitoussi Matthieu .

Thank you, a support request has been created for you. Please keep an eye on your email.