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The Original Estimate field is missing on email requests type

Tria Suporte
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January 16, 2020

I can't find the Original Estimate field when the request type is by email

1 answer

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Mohamed Benziane
Community Champion
January 17, 2020

I think that it's a duplicate, but here my anwser that i left in the other thread :

Hello @Tria Suporte 

Welcome to the community.

Make sure your administrator have enable the time tracking. Then add the "time tracking" field to the relevant screens.