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Testing Board - the test execution is not load.

Vadim Gheorghita February 28, 2024

When I click on the Testing board, I receive an "Error rendering Web Panel" message.

1 answer

0 votes
Nikola Perisic
Community Champion
February 28, 2024

Welcome to the community @Vadim Gheorghita !

Is this issue regarding to the Xray app?

Vadim Gheorghita February 28, 2024

I don't know if DevOps has installed Xray app. Please see below the screen with issue :jira_issue.png

Nikola Perisic
Community Champion
February 28, 2024

Yes, this is from the Xray app.

Please refer to this page: https://community.atlassian.com/t5/Jira-Software-questions/XRay-error-rendering-web-panel/qaq-p/2619451

You should reach to the Xray support, since this error is related to their application.

Here is the link: https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2

Vadim Gheorghita February 28, 2024

Ok, thank you

h.bakker2
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February 28, 2024

We seem to be having the same issue on a unrelated board, are you sure there is no broader outage of Xray? 

Nikola Perisic
Community Champion
February 28, 2024

Hi @h.bakker2 Atlassian is also having an active incident including the Connect apps. This also could be the impact as well:

https://jira-software.status.atlassian.com/

But yes, this issue with Xray is different since one user had this same problem 5 days ago.

Like h.bakker2 likes this

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