Site access does not appear on Directory tab

[Autobrains Jira Admin]

As described here https://support.atlassian.com/user-management/docs/specify-how-users-get-site-access/ there suppose to be a Site access button on Directory tab in Atlassian Admin. There is no such button in my environment.

Please advise.

[John Funk]

Hi @Autobrains Jira Admin  - Did you ever get this solved? 

[Pramodh M]

Hi @Autobrains Jira Admin 

You should have permission "org admin" in order to access the Directory tab in old sites.

Can you check internally with your other admins if they have org admin access and work with it

If it's a new site, you should be in site-admins group to have org admin permission.

https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-grant-user-quot-Organization-Admin-quot-rights/qaq-p/1171673

Thanks,

Pramodh

[Autobrains Jira Admin]

Hi @Pramodh M , of cause I'm an Org Admin and I'm in site-admins group. It is absolutely clear that these are prerequisites