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Service Desk -

Dwight Pfundstein
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October 26, 2016

Is there a "Best Practices" document for implementing the Service Desk that you can share?

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Jack Brickey
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October 26, 2016

The best (only?) I have found is Atlassian's own documentation augmented by this forum. Maybe there is an opportunity here for someone to write such a document but given the rate of change from Atlassian I expect it would quickly become dated.