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Service Desk Email Requests error handling
Markus
September 11, 2020 edited
Hello,
when using the email request feature, any errors (ex. if an issue can't be created because the sender doesn't has a valid account and public signup is not intended) are logged in the processing log. Is there any way to get notifications on these errors, ex. a reply to the sender or a note to the Jira administrators? Otherwise you will have to actively take a look at these logs to see if there are any processing errors.
Thanks
Markus
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