Send mail in jira

We want to implement a mechanism, that when there is more than 50 unassigned tickets in Jira, that a mail must be sent to a mailbox.

2 answers

0 votes

Answer accepted

You'll need to find or write an add-on which implements a service to do this. (I'd use the Script Runner add-on to do it)

A service can run a simple query for unassigned issues, get the count and then decide to send an email.

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0 votes

Can you please tell me how this can be done?

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