SLA / Time to Resolution

Hi,

How can I enter the SLA/Resolution Time for follow-up in the portal?

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2 answers

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1 vote

Welcome to the community 🙂

I'm afraid for Cloud it's not yet possible

But here's a feature request

Thanks

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0 votes

This way you can let your customers to view additional details (including SLA) for each request on the Service Management Customer Portal.

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Regards

George

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