Restrict Due Date Selection Within First 14 Days of Issue Creation

[Kashif Rahman]

Hi Community,

I’m looking to implement a system in Jira Service Management where users are prevented from selecting a due date within the first 14 days of an issue’s creation. Ideally, when a user clicks the calendar to select a due date, the first 14 days should be greyed out, allowing only dates from Day 15 onward.

Is this achievable via native Jira functionality or would this require Forge, or another solution? Any guidance or examples would be appreciated.

Best regards,

Kashif

[Sebastian Krzewiński · Accepted solution]

Hi @Kashif Rahman 

It is not possible to achieve by native Jira functionalities (grayed days). I was thinking about SR behaviours but I'm not sure that this is possible too. I don't know about Forge.

In other hand - you can create automation rule which will rollback date if someone will pick wrong date and add comment to a ticket with mention to the user who triggered it.

Regards,

Seba

[Kashif Rahman]

Thanks @Sebastian Krzewiński 

Would you be able to provide an automation example as well please? 

[Sebastian Krzewiński]

I don't have rule created but please try to create something like below:

• trigger - field change value action
  • set for fue date field
• condition
  • you can try to compare dates with this smart value - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference---
• add comment with mention to user who trigger rule.

[Kashif Rahman]

Thank you