Project Automation - Send Email in Tabular format

[Ravinder Jallu]

I am trying to JIRAs Project Automation, send email functionality to send all the issues which were commented along with comments in last 7 days, i am able to achieve this but the email which is sent is not in a format which can be ready easily. Can we somehow add email in a tabular format something like JIRA subscription. I cannot use subscription because it does not support comments field.

[Fabian Lim]

Hi @Ravinder Jallu

You can add html formatting to the send email action and user smart values to grab the comments.

Here is a video tutorial on how you can format your emails: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508

Smart values for comments: https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/

Regards