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Not receiving email for any JSM creation

Lakshme Sivan Velan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2024

Hi ,

I have notifications email enabled in JSM, recently my email address was reactivated after that i dont receive any emails for the JSM tickets. Please advise.

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John Funk
Community Champion
June 3, 2024

Hi Lakshme - Welcome to the Atlassian Community!

Please create a support ticket with Atlassian to see if the email address is on their suppression list. 

https://support.atlassian.com/contact/#/