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Not receiving email any notifications

Jerry Lim
Jerry Lim
July 31, 2021

I don't get any notification even my setting is correct as below.

Please have a look. Thank you.

Screen Shot 2021-07-26 at 2.25.44 PM.png

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Carlos Garcia Navarro
Carlos Garcia Navarro
Community Champion
August 1, 2021

Hi @Jerry Lim ,

Are other users getting notifications?

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Jerry Lim
Jerry Lim
August 6, 2021

yes. By the way, it's solved by Daniel. He removed my email from your block list. Thank you.

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Jack Brickey
Jack Brickey
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July 31, 2021

you also need to look at your project permissions.

TMP - customize-notifications-in-team-managed-projects 

CMP - project settings - notifications, check that you are in a group/role associated with desired Notification 

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Jerry Lim
Jerry Lim
July 31, 2021

Thanks for reply.

I will have a look.

 

By the way, I used to get all the emails before I left current company. It started not getting email when I came back to company so I suspect it caused by my email is on your JIRA block list as below link's question.

https://community.atlassian.com/t5/Jira-Software-questions/Not-receiving-email-notifications/qaq-p/1672564

 

Our team manager says he checked my email setting and it is same as before.

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