New custom fields are not displaying on preexisting issues

[Jeevan Kumar K G]

Hi all,

We have created a new custom field within a project, and it appears as expected on newly created tickets. However, this custom field is not visible on older tickets. How can we make this new custom field appear on the existing tickets as well?

[Nicolas Grossi · Accepted solution]

@Jeevan Kumar K G By default custom fields with no value set are not displayed.

Nicolas