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Move to next status based on status of 2 other linked issues.

MCjiraLearner
August 21, 2019

Hi. I have workflow with couple of statuses. In the workflow I want to move from Team 1 to Team 2, but only when the two Linked Issues (AAA-85 & BCB-72) that were created via an Automation at Team 1 are Status Done for AAA-85 & BCB-72.

How can this be accomplished with Automation or a Transition? Thank you!

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Ignacio Pulgar
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September 4, 2019

Hi @MCjiraLearner ,

An Automation could solve your need.

The idea would be flagging the main issue once the first of both linked issues had been solved, in order to keep track of the action that needs to be executed.

In the sample Automation configuration below, we have used the field Labels for this purpose:

automation.png

Please note:

  • The Link type should better be one reserved for this purpose. Otherwise, transitioning other linked issues (different from the two expected tasks) might affect this Automation.
  • The Edit Labels action adds a label named half, meaning half of the tasks that need to be completed have already been completed.
  • If the linked tasks could be reopened, then more branches would be required in order to update the Labels field appropriately. Should you need help with that, please, let me know.

Hope it helps.

Best regards.