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Missing JQL Query when filtering

Marc-Antoine Dion
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November 22, 2022

Hello everyone,

We are currently looking at Jira's JQL Query in order to use it in BigPicture filtering, but a field (issueLink) seems to be missing from the available list. This field is unavailable on both Jira and BigPicture. I looked at the Synthax Help page and it is listed on there, but unavailable for us. When I try to use it, the JQL indicate the prompt is ok (The JQL icon is green), but the query does not work, stating that the field "issueLink" does not exist. The goal is to focus on a singular task and the childrens of that task.

The Jira version we are working with is v8.19.1.

Here is the list presented when I try to get the issueLink field.

Jira_issueLink.png

Here is what happens when I just write it directly and try to use it.

Jira_issueLink_Missing.png

The question is, why is the "issueLink" field not appearing on the automatic list? Is there a setting we need to enable?

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Trudy Claspill
Community Champion
November 23, 2022

Hello @Marc-Antoine Dion 

Welcome to the community.

I do not find the text "issueLInk" on the page for which you provided a link. Can you point out with a screen image exactly where you see that?

Also, checking the Advanced searching - field reference documentation there is no "issueLink" field listed there. 

What are you trying to search for using that field? What would you provide as a value to match?

Marc-Antoine Dion
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 23, 2022

Hi @Trudy Claspill ,

I found the problem I think. I opened the link you sent and apparently, the "issueLink" is not available for the server version of Jira, but it is available for the cloud version. The documentation that Jira was sending me to when I clicked on the "Syntax Help" was the cloud one even thought we are on the server version for our team.

The question arose from our exploration of bigpicture capabilities. We wanted to see if we could filter on all the child of a specific task and all of the child of those child task afterward. In some way, we want to create a filter that only shows a task (M2ED-1162 as an example) and everything that is incremented under it. Do anyone know of a way to achieve this kind of filtering on the server version of Jira?

 

Here is the reference of the jira cloud documentation that I got redirected to and that caused the confusion.

Jira_issueLink_cloudDoc.png

Trudy Claspill
Community Champion
November 23, 2022

I don't have any experience with the BigPicture app, so I do not have an answer about the capabilities to search for all related issues across multiple levels of an issue hierarchy in that case.

I recommend that you start a new post explaining that you have BigPicture and are trying to "filter on all the child of a specific task and all of the child of those child task afterward" to get attention on the actual problem you are trying to solve.

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