The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Missing Active Sprint from Project. How to recover a missing active sprint?

Krissy Ward
Contributor
August 3, 2021

We have an active sprint that went missing. Not showing in Sprint Report, because it was not yet closed. The Sprint was showing earlier this morning (EST). Return to the Active Sprint board, and it is gone. All issues attached to the Active Sprint were moved to the Backlog. How can we find the and re-establish the Active Sprint?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 3, 2021

It doesn’t seem that the sprint is active if all issues are back in the backlog. If you look at one of the issues that was in the sprint what do you find in the Sprint field?  If the sprint exists it should show in the Sprint Report for bot active and historic.

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 3, 2021

Is it possible that someone deleted the sprint?

Krissy Ward
Contributor
August 3, 2021

The Sprint was not showing as an available sprint in either of the issues that was part of the active sprint. Was only showing sprints from other projects. 

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 3, 2021

I suspect it has been deleted.


Like Krissy Ward likes this
Krissy Ward
Contributor
August 5, 2021

You're correct @Jack Brickey 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events