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Jira Software cloud and Jira Service desk users

Jira Software cloud and Jira Service desk users

I am using jira service desk and Jira Software cloud.

I am the Admin. I need to make sure some of the users are not in Jira Service Desk and they are not billed. How do I do that?

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the easiest way to check who has JSD access and hence which user count against billing is to go to Jira settings > User management and filter of service desk users that are active

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Yes. But When I am removing an user as an admin from Jira Service Desk , He is also being removed from Jira Software Cloud. Why this is happening?

Note : I am using the same profile use jira software projects and jira Service cloud Projects. Is that creating this issue? Do I need to have a different portal for Jira Service Desk?

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Jira Software cloud and Jira Service desk users

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