Good morning,
First of all, I do understand that epics can show up multiple times when subordinate issues or the epic itself have different values in the group-by field. I have also read the question https://community.atlassian.com/t5/Jira-Software-questions/Duplicate-epics-In-advanced-roadmaps/qaq-p/1600939 , but that is not our case.
To avoid epic splitting when grouping by labels I have specifically created an automation that makes sure that all issues in an epic (and the epic itself) have the exact same labels.
My problem is that I see the same issues being listed in duplicated epics (screenshot attached). The epic KA-265 contains three issues and the labels for the epics and the issues are identical (including order). They should not appear twice.
Community moderators have prevented the ability to post new answers.
I have the same issue...any solutions for this?
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