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Is there a way to search Jira Directory for a users not in a group

Glen Cochrane
Contributor
February 18, 2022

We have ~1,000 customers (employees) syncing from AD (to azure) to Jira Cloud.

90% of the AD members are in a security group which, when sync'd to Jira, add them as a customer in our JSM project.

Occasionally (tbh, frequently), the AD group isn't sync'd to Jira for new AD members so a user will have a Jira/Atlassian profile but not a customer in the JSM.

I need a way to query Jira Directory for users not in group xxxxx-xxxx as manually auditing is not a sane option.

Thank you,
Glen

 

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Glen Cochrane
Contributor
February 18, 2022

It must be a long day on a Friday. Apparently I already asked this question before.
Sorry, please disregard.